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Institutional Re-design for a Digital Era - Learning from Cases of Automation
AbstractDigital government often addresses how, where, and by whom digital transformation is brought into the complex institutional framed practices of governments and governance of society. However,...
View ArticleUntangling the Relationship Between Public Service Automation and No-Stop...
AbstractPublic service automation and no-stop government are currently two intensively discussed concepts in digital government literature. Although their definitions point to different meanings, some...
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